Executive Summary

Reporting & Analytics Governance defines the policies, controls, and quality standards for AIUsagePlatform's data APIs. This includes access controls, data retention, accuracy requirements, and compliance frameworks.

✅ Plan-Based Access
Features gated by subscription tier
✅ Audit Trail
All exports and reports logged
⚠️ Data Retention
Varying policies by plan
🎯 GDPR Ready
Export and deletion supported

📜 Governance Framework

API Access Governance

ControlImplementationEnforcement Point
Authentication JWT Bearer tokens (RS256) [Authorize] attribute
Authorization RBAC with permissions [HasPermission] attribute
Plan Gating Feature flags per subscription [RequiresPlanFeature] attribute
Tenant Isolation OrganizationId filtering MultiTenantIsolationMiddleware
Rate Limiting 60 requests/minute per user EnableRateLimiting attribute
Audit Logging All read operations logged ActionFilter / Middleware

Plan Feature Matrix

FeatureBasicProEnterprise
Basic Dashboard
Advanced Analytics
Custom Reports
CSV Export✓ (50 rows)✓ (unlimited)
Excel Export
PDF Reports
API Access
Data Retention30 days1 year7 years
Audit Logs90 days7 years

📊 Data Quality Controls

Accuracy
  • Agent validation before session creation
  • Duplicate detection for sessions
  • AI detection has false positives (~5%)
  • ML model improvements ongoing
Completeness
  • Required fields enforced at API
  • Data validation rules (FluentValidation)
  • Offline agent may miss sessions
  • Sync queue for offline data
Timeliness
  • Real-time session creation
  • 5-15 min aggregation lag
  • Dashboard cache delay (no cache currently)
  • Redis caching planned
Consistency
  • Database transactions (ACID)
  • Foreign key constraints
  • SessionDailySummary may drift
  • Reconciliation job needed

📋 Compliance & Data Protection

Data Protection Architecture ═══════════════════════════════════════════════════════════════════════════════ ┌─────────────────────────────────────────────────────────────────────────────┐ │ GDPR / CCPA COMPLIANCE │ ├─────────────────────────────────────────────────────────────────────────────┤ │ │ │ 1. RIGHT TO ACCESS (Data Export) │ │ ───────────────────────────────────────────────────────────────────── │ │ • Endpoint: GET /api/exports/my-data │ │ • Returns: Complete user data package (JSON) │ │ • Contains: Profile, Sessions, AI Usage, Settings │ │ • Delivery: Download link (24-hour expiry) │ │ │ │ 2. RIGHT TO ERASURE (Account Deletion) │ │ ───────────────────────────────────────────────────────────────────── │ │ • Soft delete: Marks user as Inactive │ │ • Data retention: 30-90 days before hard delete (configurable) │ │ • Audit trail: Retained for 7 years (legal requirement) │ │ • Cascading: Sessions, Devices deleted; Org stats updated │ │ │ │ 3. RIGHT TO RECTIFICATION │ │ ───────────────────────────────────────────────────────────────────── │ │ • Profile updates via PUT /api/users/{id} │ │ • Self-service for standard fields │ │ • Admin approval required for email changes │ │ │ │ 4. DATA PROCESSING AGREEMENT │ │ ───────────────────────────────────────────────────────────────────── │ │ • Organization admins accept DPA on signup │ │ • Sub-processors disclosed in settings │ │ • Data residency: US/EU region selection (Enterprise) │ │ │ └─────────────────────────────────────────────────────────────────────────────┘

📊 Audit Logging

EventLogged DataRetentionAccess
Dashboard View UserId, OrgId, Timestamp, IP, Filters used 90 days Self + Admin
Report Generated UserId, OrgId, ReportType, DateRange, RowCount 1 year Admin only
Data Export UserId, OrgId, ExportFormat, RecordCount, DownloadIP 7 years SuperAdmin only
Analytics Query UserId, OrgId, Endpoint, QueryParams, ResponseSize 30 days Self + Admin

⚠️ Governance Gaps

No Data Lineage
Cannot trace dashboard metric back to source sessions. Need data lineage tracking.
Limited Retention Controls
Cannot configure custom retention policies per organization. Global settings only.
Comprehensive Audit Trail
All report generation and exports logged with tamper-proof storage.